in association with SPVS

For Practice


Increase practice efficiency with VetXML.

Over the past two decades, a practice management system (PMS) has become an essential component of the modern day veterinary practice. From time management and automated accounts, through to ease of updating patient records and increased client communications, the benefits of a PMS are numerous.

Practice managers and vets Tin CanFollowing the increased use of practice management systems, it was identified that data sharing within the industry needed to be improved. Until recently, data was contained within a practice as though on a desert island, and sharing information with veterinary service providers and external organisations was restricted to being processed non-electronically; that is, as paper or fax (or message in a bottle).

Therefore, VetXML Consortium is leading the way in the veterinary world in its development of a universal language whereby veterinary systems can easily and securely send and receive data.

Together with VetEnvoy, VetXML facilitates electronic data exchange between practice management systems and industry suppliers, such as laboratory, microchipping and insurance companies. VetXML is an industry standard data format and VetEnvoy is the enabling platform, providing a communications hub for the secure delivery of data.

VetXML and VetEnvoy’s solution to data sharing can be likened to an electronic version of the postal service. VetXML is the standard packaging in which data is sent and VetEnvoy is the standard courier that ensures the package is delivered. The combined use of standard package with standard courier makes it simple for both practices and suppliers (with compliant systems) to exchange data quickly and securely.

The processing of insurance claims via VetXML and VetEnvoy, in particular, has been widely adopted across the industry. Indeed, over one-third of a million eClaims have been securely and reliably sent to date. As Phil Stimpson from Hunters Lodge Veterinary Practice in Surrey champions: ‘eClaims provides a vastly superior performance compared with paper claims, e-mails or faxes. The saving in staff admin time is tremendous’. Further written and video testimonials from UK practices can been found on the VetEnvoy website.

To determine whether your practice would benefit from eClaims, why not try our Insurance Claim Calculator below? Simply enter the number of claims your practice processes on an average week and see how much time you could save!

Benefits to your Practice

How can VetXML benefit your practice?

VetXML allows compliant practice management systems (PMS) to quickly and securely share data with veterinary service providers. Prior to this industry standard data format, information could only be shared with other practices and external organisations via post or fax.

With VetXML, your practice is no longer restricted by the timely and costly processing and sharing of data non-electronically; rather electronic insurance claims, lab results, microchipping forms, benchmarking reports and much more can be processed and monitored quickly and without postage or stationery costs. Sending data electronically also offers a far more secure way of sharing information than the traditional methods of post and fax.

The benefits to your practice are endless, but most importantly VetXML improves practice efficiency, saves money and increases client satisfaction. So, with over 300 practice groups already signed up, isn’t it time you spoke the language?

Insurance claims service

The insurance claims service enables you to send claimable items electronically, direct from your PMS to the insurance company. This removes the need for paperwork, frees up staff time and saves approximately £5 per claim by avoiding printing and postage costs. Sending the data electronically also improves cash-flow, as insurance payments will be received more immediately. Currently all eClaims are delivered via the VetEnvoy hub. To join the hundreds of other practices who are already enjoying the real benefits of quick and easy insurance claims, sign up for your free trial today at

Benefits- Insurance claims

Benefits - Microchipping

Microchip registration service

The microchip registration service will enable you to electronically transfer the details of a client held on your PMS immediately to the relevant registration database provider. This removes the need for all the usual paperwork and gives your client the peace of mind of having immediate cover should their pet go missing.

Automated delivery of benchmark data

The benchmark data service will enable you to send benchmark data electronically and automatically from your PMS to a benchmarking company, such as Veterinary Insights (formerly PanelVet). It also offers an ease of data delivery that is not apparent when using FTP or Excel spreadsheets.


Lab Requests

Create external lab test requests directly from your PMS

With the Lab Requests service, a few clicks of the mouse are sufficient to create an electronic lab request form. This process negates administration errors – such as misspelling the patient’s details – and saves staffs’ precious time by filling the form automatically.

Users will therefore not be required to waste time searching and filling the paper forms, and will always have the latest prices at their fingertips.

Lab Reports straight into your PMS

The Lab Reports service works by enabling the secure, seamless and direct transfer of the report data between your PMS and the IT systems of lab companies on a completely paperless basis. The report is automatically entered directly into the relevant animal record in the practice’s system.

Benefits - Lab reports

Schemas in development.

The VetXML Consortium is currently developing the following schemas:

  • Microchip reunification
  • Product ordering, product catalogue and product dispatch
  • Case history transfer
  • Wellness/Pet Health Plan
  • Formulary/Safe Medicines Supply
  • Clinical event schema

We value your feedback.

We value your feedback in helping us to design systems and services that further improve practice performance and profitability. All comments are gratefully received, so please get in touch via our contact form.

Register your Interest

Help us to improve communications in the veterinary world by registering your interest.

If you are interested in hearing more about how VetXML could help you reduce costs, increase practice efficiency and improve your customer service, please register your interest by completing the form below.

We also welcome your comments about our current services, so please use the form below to share your feedback as to how we can further benefit your practice.

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Please state which PMS you are currently using


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